1. Academy fees are non-refundable if the CareerLeap Team has initiated two or all of the following processes:
   • 1:1 Session with our Client Management Team
   • School Research and recommendations
   • Application to one or two schools
   • Loan application
2. If an applicant decides to withdraw voluntarily from the CareerLeap Academy after the initial 1:1 session with our Client Management team, only 80% of the Academy Fee will be refunded.
3. Also, if client decides to withdraw after 20 days of enrollment and engagement with their managers in the academy, refunds are no longer available, unless for an unsatisfied service which the situation will be reviewed by the team.
4. If none of the mentioned processes has been initiated, and the client no longer wishes to pursue their study abroad route, the client has the following options:
   
   • Transfer their Academy fee towards any of our additional services or
   • Request a full refund by contacting hello@careerleapafrica.com, providing the following information: Full name, Email, Phone number, Payment Receipt, Account details, Reason for the refund.
5. All refund request should be sent via email by contacting hello@careerleapafrica.com, providing the following information: Full name, Email, Phone number, Payment Receipt, Account details, Reason for the refund.
6. Upon refund request, CareerLeap will require a notice period of 1 month to issue a refund. If certain circumstances beyond our control prevent finalizing the refund request, CareerLeap will inform the client accordingly.

CareerLeap reserves the right to modify any terms and conditions within the Terms of Use at any time, at its sole discretion. Any changes will be posted at https://www.careerleapafrica.com/refund-policy (or another URL provided by CareerLeap). Regularly reviewing the policy is advised. Acceptance of modifications to the refund policy can occur through online acceptance of the terms or through continued use of any part of the Services following the posting of changes.